Which 2 of these things must be in place for a request queue to be visible in the request area of Adobe Workfront?

For a request queue to be visible in the request area of Adobe Workfront, specific configurations must be met. One essential requirement is that the project status be set to current or its equivalent. This status indicates that the project is actively involved in the workflow, ensuring that users can engage with the requests being processed. When the project status is not current, it may imply that the project is on hold, completed, or set to another inactive status, which would limit visibility and usability for new requests.

It’s important to understand that while other configurations, such as selecting the issue request type or publishing as a help request queue, play a role in defining how the request queue functions, they do not directly affect the visibility in the request area as critically as the project status does. The project status serves as a foundational element confirming the queue’s active relevance within the broader project management context, connecting the queue to the users and their ability to submit requests effectively.